服务态度英文自我评价
微文呈现整理的服务态度英文自我评价（精选4篇），汇集精品内容供参考，请您欣赏。
服务态度英文自我评价 篇1
I am cheerful and optimistic, positive, honest, honest, kind, helpful, in the two years of work experience and leadership and colleagues to deal with harmonious relations, can get the trust and support of colleagues.
Strong sense of responsibility, although in the HSBC Group two years of work are at night to work for foreign customers, but not afraid of hard work and fatigue, with a good mental outlook and meticulous and thoughtful service for customers to solve various difficult problems; Attentive, attentive, careful, in customer service process several times to find customers fill in the information errors, and communicate with customers to help customers reduce the difficulties and losses; hard work, continuous learning, strong learning ability and learning Awareness, although in the process of school education English level in general, but two years in foreign banks in the practice of customer service work and longer-term English training, has a good listening, speaking, reading and writing skills.
Work closely with others, be organized, be able to distinguish between priorities, grasp the method to be able to handle a number of affairs at the same time, high efficiency, many times by the department heads of recognition; have a strong sense of teamwork, through the training of new employees and the coordination of the business, I have a certain degree of teamwork and a strong sense of the overall situation; good for the new work to the older generation to learn, to grasp, adaptability and independence ability.
服务态度英文自我评价 篇2
As a five-star hotel waiter, in the details of the work, etiquette requirements are particularly stringent, because the front hall is the hotel's first "window", and the waiter's quality directly reflects the hotel's service quality and management level. As a waiter every day I have to face a large number of guests, the impact of large, so the service work to pay special attention to etiquette, to the guests left a good impression. Here is my self-identification as a waiter. First of all, as the external image of the total station service staff, I dress neat, not makeup, do not wear expensive ornaments, pay attention to personal hygiene, Jichi before work has a strong taste of food stimulation. Standing in the service, always full of energy, greet guests with a smile, active enthusiasm. Have professionalism, do not leave the workplace to do private matters.Working hours I do not chat with others, do not ignore the guests. In any case, do not dispute with the guests, the use of civilized and polite language, not ridiculed, satirical guests, not vulgar language, rude behavior. Second, I am in the attitude of service attitude enthusiastic and sincere. When guests complained about service dissatisfaction, I patiently listen, sincerely accept, do not interrupt the guests of the conversation, not to ignore, sincere apology to the guests, and immediately proceed to solve the problem. So that all guests are treated equally, enthusiastic service.
I do Insider, 100 ask patiently. Answer questions concise and clear, accurate, articulate. The location of the various hotels, service time, a variety of facilities such as the helm, do not "may", "may", "probably" and other vague words to answer guest information. I was kind enough to be a good counselor when I asked the guests. I am also familiar with other local service industries, such as tourist attractions, round-trip routes, transportation, shopping and other relevant information, so as to provide services to guests at any time, to avoid asking questions.
In the guests encounter difficulties, I try my best to do everything to help, never refused for any reason, such as the guests on behalf of the size of items such as repairs. If you can not meet the requirements of the guests, I apologize to the guests in a timely manner, in order to forgive, not free to compile reasons, prevarication prevarication. I promise to do things in the promise of the guests, not negligence, or even forgotten.
Guests to check out the total station, I am enthusiastic attitude, apply quickly and accurately, so as not to delay the guests time. Check the situation on the spot, the money face to face settlement. Check out the guests should be completed to thank, and welcome guests to visit again.Because I know the appropriate farewell, you can impress the guests to attract guests come back.
服务态度英文自我评价 篇3
I am cheerful and optimistic, positive, honest, honest, kind, helpful, in the two years of work experience and leadership and colleagues to deal with harmonious relations, can get the trust and support of colleagues.
Strong sense of responsibility, although in the HSBC Group two years of work are at night to work for foreign customers, but not afraid of hard work and fatigue, with a good mental outlook and meticulous and thoughtful service for customers to solve various difficult problems; Attentive, attentive, careful, in customer service process several times to find customers fill in the information errors, and communicate with customers to help customers reduce the difficulties and losses; hard work, continuous learning, strong learning ability and learning Awareness, although in the process of school education English level in general, but two years in foreign banks in the practice of customer service work and longer-term English training, has a good listening, speaking, reading and writing skills.
Work closely with others, be organized, be able to distinguish between priorities, grasp the method to be able to handle a number of affairs at the same time, high efficiency, many times by the department heads of recognition; have a strong sense of teamwork, through the training of new employees and the coordination of the business, I have a certain degree of teamwork and a strong sense of the overall situation; good for the new work to the older generation to learn, to grasp, adaptability and independence ability.
服务态度英文自我评价 篇4
1, to further strengthen their understanding of their work, strict demands on their own safety first, prevention, comprehensive management as their own.
2, take the initiative to spare any opportunity to learn, the current strict can make their own work in the safety of production as the primary.
3, always make their own sober mind, to deal with the work of the problem, can not solve the problem, in a timely manner and communicate with their superiors in order to solve the current problem.
4, careful and careful attention to their own all the time, the security awareness in their own hearts, always bear in mind the importance of safety, so that their progress.
To the unit has been working for three months, in the past three months, there are successful, there are failures, there is joy, but also distressed in the leadership and care and guidance, with the support of my colleagues with the help of my work Capacity has been greatly improved, now 3 months of work to do a self-assessment.
1, to further strengthen their understanding of their work, strict demands on their own safety first, prevention, comprehensive management as their own.
2, take the initiative to spare any opportunity to learn, the current strict can make their own work in the safety of production as the primary.
3, always make their own sober mind, to deal with the work of the problem, can not solve the problem, in a timely manner and communicate with their superiors in order to solve the current problem.
4, careful and careful attention to their own all the time, the security awareness in their own hearts, always bear in mind the importance of safety, so that their progress.
These are just a few achievements in my work, which is inseparable from the leadership of the unit and the help of my colleagues. I always firmly believe that the words "a match and then bright, and only a large light beans, but if a match to lit a pile of matches, it will be burning." I hope to use my bright youth, to ignite the passion of everyone around, inspiring colleagues to work together for our cause dedication, progress, meritorious service, Jianye.